Date of Award

7-12-2012

Document Type

Thesis

Degree Name

Master of Arts (MA)

Department

Rhetoric and Writing

First Advisor

Karen Kuralt

Abstract

This project examines how police officers communicate with civilians they come into contact with on a routine basis. First is examined how young recruits are taught to take charge by using voice commands and command presence. The fact that this type of personal action overtakes one's character during this training is also discussed, as well as the fact that officers have a hard time "turning off" this command presence type of personality. The second section of the project is written directly to the officers on the street in an effort to teach them how to communicate effectively without talking to every civilian as if he or she were under arrest. This section provides newer patrol officers some of the communication tools it normally takes years of experience to gain.

Download

Share

COinS