Author

Date of Award

6-6-2024

Document Type

Dissertation

Degree Name

Doctor of Philosophy (PhD)

Department

Systems Engineering

First Advisor

Daniel Berleant

Abstract

We review the problem of a system-level balanced scheduling scenario. A hospital clinic has a queue for patients needing care. After being seen in clinic, many require follow-up surgery, for which they also wait in a queue. The rate-limiting factor is physician availability for both clinic visits and surgical cases. Much existing work has been done to optimize clinic appointments, as well as to optimize surgical appointments. This novel approach models the entire patient journey at the system level, through both clinic and surgery, to optimize the total patient experience. A discrete-event simulation model of the system is built based on historic patient encounter data and validated. The system model is then optimized to determine the proper allocation of physician resources across the system to minimize total patient wait time using machine learning optimization techniques. The results are then compared to baseline to compare improvements.

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Engineering Commons

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